Waleed Almashghouni
almashghouni@exampl.comStep 1: Schedule an Appointment
Visit www.tweak7.co.in. Click on the "Schedule Appointment" button. Fill out the appointment form, providing the following information: Car make and model Odometer reading Details of any complaints or issues with the car Submit the form to request an appointment.
Step 2: Car Service Pickup Assignment
Once the appointment request is received, our system assigns a service pickup for your location. You will receive a confirmation of the pickup date and time.
Step 3: Driver Picks Up the Car
On the scheduled date and time, our driver will arrive at your location to pick up the car. The driver will take photos of the car to document its condition before service.
Step 4: Vehicle Received at the Garage
The driver transports the car to our service center. Our team receives the vehicle at the garage.
Step 5: Inspection in Progress - Detailed Video
Our trained technicians perform a thorough inspection of the car. During the inspection, we create a detailed video to show you the condition of your vehicle. Any issues or recommendations are documented during this process.
Step 6: Quotation Generated
Based on the inspection findings, we generate a detailed quotation for the necessary repairs or services. The quotation includes itemized costs for parts and labor.
Step 7: Work Starts After Approval
We send the quotation to you for approval. After receiving your approval, work on your vehicle begins. Before and during the repair process, we take photos and videos of both old and new parts for transparency.
Step 8: Service Completed and Invoice Sent
Once the service or repairs are completed, we send you an invoice. The invoice includes a breakdown of all charges, including parts and labor. You can review the invoice online and make a payment securely through our website.
Step 9: Drop-off Assigned After Payment
After payment is received, we assign a driver for the drop-off. The driver will return your car to your location. Photos of the car's condition are taken again to ensure transparency. By following this step-by-step process, your customers will have a clear understanding of how your car service works from scheduling an appointment to receiving their vehicle back in a repaired and serviced condition. This transparency and communication can help build trust and satisfaction among your customers.